Please be very mindful when ordering Chocolate during the warmer months as this is considered high risk product when considering spoilage. We use foil heat proof bubblewrap and occasionally ice packs (the ice packs are generally only good for up to 36hours), and advise selecting express post at checkout to minimise the chance of the product melting. Order at your own risk as we cannot refund for melted chocolate - it's may not look like it should but its still edible.
Shipping and handling fees:
Shipping fees include processing and packing fees and are included in the postage costs.
Availability of stock:
In some cases, it may occur that an item listed as available is in fact not in stock. We apologise if this occurs and we will try to call and offer substitute item before we dispatch your order, in the event we cannot reach you we may refund this item so we can send out your goods as soon as possible.